At GoldFab Jewels, we take great care in preparing and delivering your jewellery safely and securely. Please read our shipping policy below for complete details.
1. Order Processing
- All orders are carefully checked, packed, and prepared for dispatch.
- Orders are generally processed within 3–7 business days after payment confirmation.
- Custom-made or personalised jewellery may require additional processing time. The estimated delivery time will be communicated at the time of order.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping & Delivery
- We provide delivery across India through trusted courier and logistics partners.
- Standard delivery generally takes 7–10 business days after dispatch, depending on the delivery location.
- Delivery times may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
- Once your order has been dispatched, you will receive tracking details whenever available.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- Any applicable shipping charges may vary depending on the order value, delivery location, or shipping method selected.
4. Secure Packaging
Your jewellery is packed carefully using secure and protective packaging to help prevent damage during transportation.
For high-value jewellery orders, additional security measures may be used to ensure safe delivery.
5. Delivery Address
Please make sure that your shipping address, phone number, and other contact details are correct before placing your order.
GoldFab Jewels is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.
6. Delayed or Failed Delivery
If your order is delayed, please contact us with your order number so that we can check the shipment status with the courier partner.
If a package is returned to us because of an incorrect address, failed delivery attempts, or the customer being unavailable, additional shipping charges may apply for re-delivery.
7. Damaged Package
Please inspect the package carefully when you receive it.
If the package appears damaged or tampered with, please contact GoldFab Jewels as soon as possible and provide photographs or videos of the package and product.
This will help us investigate the issue and assist you with the next steps.
8. International Shipping
At present, GoldFab Jewels primarily ships within India. International shipping may be available for selected locations upon request.
Customers are responsible for any applicable customs duties, taxes, or other charges associated with international delivery.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact details provided on our website.
GoldFab Jewels
Luxury Jewellery • Timeless Elegance